Privacy Policy

This Privacy Policy explains how Ympuf collects, uses, and protects information when you visit ympvf.shop, place an order, or contact our customer support team.

1. Information We Collect

We may collect information you provide directly, including name, email address, phone number, shipping address, billing address, order details, customer support messages, and information submitted through forms or checkout.

2. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, such as browser type, device information, IP address, pages visited, referring URLs, and interactions with the store. This information helps maintain security and improve store performance.

3. Payment Information

Payments are processed by Shopify and supported payment providers. We do not store full card numbers on our own systems. Payment details are handled according to the security practices of the payment provider used at checkout.

4. How We Use Information

To process, confirm, ship, and support orders.
To communicate about order status, returns, refunds, and customer service requests.
To prevent fraud, unauthorized transactions, and security issues.
To improve product selection, website usability, and customer experience.
To comply with legal, tax, accounting, and regulatory obligations.

5. Sharing Information

We may share necessary information with service providers that help operate the store, including Shopify, payment processors, shipping carriers, analytics providers, fraud prevention services, and customer support tools. These providers should only use information as needed to provide their services.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies for cart function, checkout, analytics, security, and site preferences. You can adjust browser settings to limit cookies, but some store features may not work correctly without them.

7. Data Retention

We keep order and customer information only as long as reasonably necessary for business, support, legal, tax, fraud prevention, and accounting purposes.

8. Your Choices

You may contact us to request access, correction, or deletion of certain personal information, subject to legal and operational limits. We may need to verify your identity before processing such requests.

9. Security

We use reasonable administrative and technical measures to protect information. No online system can be guaranteed completely secure, but we work with established service providers to support secure checkout and store operations.

10. Children

Our store is intended for general consumer use and is not directed to children under 13. We do not knowingly collect personal information from children.

11. International Services

Service providers may process information in locations different from your state or country. By using our store, you understand that information may be processed where our providers operate.